There are two ways to extend a business. Take inventory of what you’re good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills.
Jeff Bezos
Amazon buys Kiva. Not surprised, Quidsi a huge customer; its fulfillment was more efficient than Amazon’s. read.bi/FRA8ZG
— Rick Watson (@rickwatson) March 19, 2012