The 10 e-commerce stories for the week ending 21 December 2012

Business models, another Rocket Internet business get funding,Russia’s postal service to invest in better logistics and ecommerce in Africa.

The week contained a whole lot of emails to customers to buy last minute items on their favorite ecommerce retailer websites. I have a few thoughts on this: One, sending me emails every day leads to the specific business being seen in the same light as a daily deal operator. Browse subject, read first three lines and move to trash. If I have not bought items online just before the delivery cutoff times, why would I buy after getting repeated emails?

Also, can anyone tell me why no ecommerce retailers reward their customers who have bought from them throughout the year? Surely, this kind of data is sitting in the transactional records of the various CRM systems that eretailer use. Email is making a comeback (not that it went anywhere) but surely the current process can be made more valuable for eretailers..

Something is going on at Rocket Internet as the last 6 weeks the funding news have been getting alot of air time on blogs. Is the company in “wheels down mode” or is transforming into becoming one of the developing ecommerce world investors?

Without any more thoughts, the stories that caught my attention this week:

  1. MBA Mondays: Revenue Models – CommerceFred Wilson is a great source of thoughts on the entire digital space.  Business models is something of an interest of mine, does commerce have a problem with so may dominant incumbents?
  2. Glossybox, The Samwer Brothers’ Birchbox Effort, Opens Its Lid: $72M In Funding And 2M Boxes Shipped – Glossybox is one of the initial clones that Rocket Internet did on a successful North America startup. 200 000 users, with 2 million packages delivered across the various countries in which they operate in. Is this a sustainable business in the long run?
  3. Looking Ahead to 2013 – David Marcus looks into his crystal ball for 2013. I found this interesting as he basically mentions that NFC is dead on arrival and that mobile payment processing is going to be big in 2013. Passbook from Apple is flying below the radar and has the potential to make Apple play a huge role in the loyalty space in 2013.
  4. Russia Plans Postal Reform That May Help EBay Speed Up Shipments – E-commerce in developing economies is full of challenges. Russian ecommerce is currently lead by Ozon.ru whom have invested into logistics. Does the Russian investment into their Postal Service, take away a significant advantage from Ozon? Does challengers like eBay get into the door through this investment?
  5. E-Commerce Darling Fab Has Its Sights on Bricks and Mortar – Fab is on a roll but is bricks and mortar really something that they need to consider? Surely one would invest in more countries and logistics before physical stores?
  6. Shopping Sites Open Brick-and-Mortar StoresBonobos and Warby Parker is opening smaller physical stores in New York and other states. I must say this makes a lot of sense especially as both of these businesses deal with merchandise that is in need of personal consideration. Does this mean that other smaller ecommerce businesses should be considering a physical space in cities?
  7. Google’s Head of Shopping Says Company Has No Plans to Become a Retailer – It is becoming clear that Google has serious issues. May I ask one question;Why did Google acquire Bufferbox?
  8. Fab’s Five Rules For Killing It In E-Commerce – Jason Goldberg and Bradford Shellhammer have created a business that has huge long term potential. These 5 rules mentioned is definitely worth putting in the memory bank for 2013.
  9. What e-commerce in India looks like [Recap 2012] – Indian ecommerce has had a pretty busy 2012, but 2013 looks to be a year of change…
  10. Africa e-commerce: Beyond the Hype – African ecommerce is something that interests me. The article contains a few inaccuracies but gives a great overview of the state of ecommerce in Africa. Anyone interested should read the article…

Bonus links for the past week:

Readers, I wish you a great and safe festive season and a prosperous 2013. (Don’t worry, I am not going anywhere, normal service is to resume next week.)

Onwards..