Electric Thoughts in a Digital Era

Category: 10 stories that got my attention

  • The 10 e-commerce stories for the week ending 15 March 2013

    Ma announces his successor at Alibaba, eBay says paid search has no effects, Google make plenty of changes and more.

    Middle of March is normally the start of news that relates to end of quarter information. SEC filings, quarterly results and lots of press coverage is the norm. The point is we are almost done with quarter one and Alibaba did the unthinkable. Jack Ma, the founder of the biggest ecommerce business in the world has announced his successor. Jonathan Lu is to take over from Ma and his appointment I think is a very strategic one. One, he is one of a handful of Alibaba senior management  who has vast knowledge of the entire operation. Also, I think his background in finance has helped him. It is clear that an Alibaba IPO is coming and he will be the person meeting with banks etc. One other thing to note, is that Alibaba has decided to appoint a local executive and not an international CEO to lead them into the future. Alibaba in my mind is going to be a threat for all ecommerce businesses in the coming years.

    The article or story that dominated my thoughts was the eBay story over Paid Search ads. eBay claim that they have results to backup their conclusion that paid search is ineffective. “Overall, paid search turns out to be a very expensive way of attracting new business: The study’s authors estimate that, at least in the short-run, paid ads generate only about 25 cents in extra revenues for each dollar of ad expenditures. (For branded keyword searches, the additional revenues are close to zero” It is a fascinating read but I think a few things needs to be said. One, eBay has proved this for their own keywords and have tested their own hypothesis. I generally think that paid advertising is to be used in a controlled manner as it can lead to unsustainable growth (hello Groupon) but this raises some eyebrows in the direction of Google Adwords. Also keep in mind, that eBay has a reputation of bidding on low quality keywords which must be taken into consideration. Google answered this situation in 2012 and I must say I think we might see more of these stories in the coming 12 months. Adwords is the revenue driver for Google and they will defend it aggressively.

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  • The 10 e-commerce stories for the week ending 8 March 2013

    Cobone acquired by Tiger Global Management, Google selling cars?, Hybris raises money and much more

    I missed writing last week’s summary and boy this week has been full of news. Google is rumored to be building a Amazon Prime competitor. I find this interesting, how does it fit into the commerce value chain at Google? (at the moment this seems like a program to be run on top of Google Shopping? ). Secondly, it raises a very interesting question – if I am a merchant why would I take part in this program? Amazon Prime is the world’s greatest loyalty program and it is very successful for Amazon’s customers. The mere fact that Bezos keeps the user numbers secret tells you of the importance. Google has a serious disconnect with “Google Shopping Express” and needs to ensure that it compliments its services or it will go nowhere.

    Are we beginning to see the building blocks for a marketplace from Google? Maybe, but Google has bigger problems to worry over – vertical search as seen with apps is cannibalizing its advertising business(the goose that lays the golden eggs for Larry and co), Android has lost ground in comparison to iOS for the last 2 months and Motorola seems to be having less staff every month.

    I am going to say it as it has been on my mind for the last few weeks – anybody that wants to directly compete with Amazon needs lots of cash, patience and has to be 4 steps ahead of Bezos. No one has won when going head to head with Amazon.com (only when using the courts have Amazon lost) – they are the kings of margins and closing down industries. Google must be real sure that they want to go head to head with Amazon. I have seen what they do to companies – it aint pretty.

    A few weeks ago I wrote about a potential IPO for Hybris software. Well, in the last few days they have announced a new round of funding by some serious investors. Meritech’s additional investing is interesting as they are a late stage fund and I think it signals that this investment is primarily done for growth. Let us be honest for a moment, enterprise commerce solutions is at the moment an open market. Oracle has spent billions on acquisitions, eBay has a interest via GSI Commerce and IBM has also spent millions on acquisitions to ensure that they have a total solution for merchants. Hybris is in my opinion a company to watch and I have a feeling that they will target specific functionality to add to their current offering. The IPO will come as they will need to raise money to challenge Oracle ATG in the enterprise commerce platform industry.

    Africa and the Middle East are regions that I look at closely. Ecommerce in both regions are it is infancy but the investors are all here spending millions to ensure that they have a business/es to cater for customers in both regions. The Middle East has seen an influx of investment (LivingSocial etc) and then saw those same investors move out of the markets. It is almost like the ecosystem lost momentum which ensured business closures, investors leaving etc. Cobone is a early market leader who received funding from LivingSocial (whom are also under some pressure) and then lost the investor due to LivingSocial leaving the region. Earlier today, it was announced that Tiger Global has acquired Cobone with original investor Jabbar Internet Group exiting the investment. I note that  Tiger Global Management is investing heavily in Africa and MENA – it almost looks like a consolidation of holdings has been happening over the last 6 months.

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  • The 10 e-commerce stories for the week ending 22 February 2013

    LivingSocial raise more funding, Egyptian commerce grows, Google Shopping vs Amazon Product Ads and much more

    The past week has had some interesting stories which will have interesting story lines for the rest of the year. LivingSocial has been the topic of quite a bit of press the last week and in all honesty I think it highlights,  the lack of sustainability deal websites have. How long before Amazon exits completely by taking another write off? Dan Primack wrote a very good article on the funding that LivingSocial received and he has a great daily newsletter as well.

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  • The 10 e-commerce stories for the week ending 15 February 2013

    Google shutters commerce search and wants do retail, eBay not keen on the new The Marketplace Fairness Act and ecommerce news from Africa, France and Russia

    We have gone past the middle of February and this past week was a historic one. It flew below the radar but Amazon this week got the wheels moving on their “tax problem”.  Most ecommerce businesses fear 2 businesses – Google and Amazon (outside North America, Rocket Internet is added to the conversation) and both have a considerable say in what happens in ecommerce. I  believe Jeff Bezos is a master negotiator and many people have said that tax collection was going to become a problem for Amazon.com. However, if you are skating where the puck going is to be then this supposed liability becomes a huge asset. Let me explain.

    Amazon has had the advantage of not collecting sales tax in a large part of the company’s history. That tax was never collected as Amazon found ways to ensure that they pay the lowest taxes to ensure their sustainability. Needless to say, that tax money was never collected but that was given to users when they bought via the Internet. Wait what? The money was never given to the user but the fact that Amazon was cheaper than retailers or competitors was and is in some cases a competitive advantage. This is one of the big pillars of the Bezos mantra and something that most business executives don’t understand (the only person that does was Sam Walton). Lower prices is a huge asset for any retail business and Bezos has ensured that his company is seen as being pro-consumer. Low prices and a great experience is one of the big things that drives Amazon. In the last few years tax collection has become something that many thought would cripple Amazon, yet it is becoming increasingly clear that it is becoming asset.Why?

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  • The 10 e-commerce stories for the week ending 08 February 2013

    Amazon unveils Amazon Coins, Google acquires Channel Intelligence, eCommerce industry news from Turkey, Poland and much more

    It is Sunday night (which became Monday Night) and if I look back at the past week then the stories from this week is the calm before the storm. The storm refers to the ongoing battles seen in the ecommerce industry across the globe.

    Let me be clear, 2013 is slowly becoming a fight between Amazon and Google in the US. Amazon Coins is to be available from early May and is a genius move from Amazon. Virtual currency is huge business in China and something that been lacking in Amazon’s arsenal.  It seems that the currency is to drive usage on the Kindle Fire and also closes the loop in terms of transactions that are to be done on the Amazon appstore. This announcement highlights the fact that apps and ebooks are now a bigger focus for the Seattle behemoth.

    The other big story this past week is the Channel Intelligence acquisition by Google. Google is spending millions of dollars on ecommerce and acquisitions to bolster its Google Shopping product. Channel Intelligence is a commerce enabler that has some of the biggest retailers (Target, Best Buy and Staples) in the US as clients. The acquisition poses some interesting questions. One, does all the current clients stay with Channel Intelligence after the Google acquisition? What is the gain from the acquisition for Google Shopping? Also does Channel Intelligence become an autonomous business inside Google? The one thing that this acquisition highlights for me is that data is an important part of Google strategy at regaining market share back from Amazon in ecommerce.

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