Search Results for: "cainiao"

The E-commerce Stepchild – Logistics

I have spent a large amount of time in 2020, researching and writing about logistics. In a recent project, I have had a front-row seat to see its strain on brands. The stepchild of e-commerce is not flashy and visible by consumers but can make or break customer perception. The final mile has an enormous […]

2021 Stories I am following

History will show us that 2020 was a year in which consumer behavior, commerce, and trade changed. Businesses of all sizes faced challenges at a scale not seen prior the World War 2. What does 2021 have in store? If 2020 is a yardstick, 2021 will continue to speed up e-commerce adoption worldwide. If you […]

Local Commerce Remains an Unsolved Opportunity

Over the past 18 months, the reality surrounding local e-commerce has become clear for me. The truth is the terms mean many things for many people, and it is an unsolved opportunity. COVID-19 is an accelerant for the commerce fire or misfires made by businesses of all sizes. Local commerce is helping consumers find products […]