Over the past 18 months, the reality surrounding local e-commerce has become clear for me. The truth is the terms mean many things for many people, and it is an unsolved opportunity. COVID-19 is an accelerant for the commerce fire or misfires made by businesses of all sizes. Local commerce is helping consumers find products around them.
I have changed my mind and thoughts on this topic many many times. Yet it took to this past week for it to finally make sense. Let’s look at this topic in more detail and look at how the solution seems. As of 2020, I am no longer talking about e-commerce and retail as separate themes as we have moved past that. I refer to commerce as that is how we buy, whether in-store, online, or on-demand.
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